FAQs

Why choose a claims management software solution?

All organizations, large or small, privately owned or within the public sector have a need for insurance. Whatever the risk, it is inevitable that at some point a claim will be made. Introducing a claims management software solution to your business allows you to manage and analyse your claims data and monitor and control exposure effectively.

 

Why choose JCAD LACHS over other claims management software solutions?

With over 20 years’ experience in the design and development of claims handling software and a strong and successful portfolio of clients, JCAD LACHS has earnt its reputation as the market leading solution for claims handling software solutions. Whilst the software is rich in capabilities, it remains user friendly offering huge improvements over other systems. The team at JCAD work closely with all of their customers from the initial enquiry through implementation to ongoing support to ensure customer needs are met at all stages of the relationship.

 

How much does LACHS Cost?

The cost of the JCAD LACHS system is determined by a number of criteria. These include the software license, number of users, number of claims processed annually and associated professional services. Please call us on 01730 712020 to discuss your requirements and get a quote.

 

What is the implementation process?

There are 5 distinct phases to the LACHS Implementation process.

 

1. Discovery Phase
In this phase our consultants work closely with your business to ascertain your specific requirements by analyzing and reviewing your historic data. This can be broken down by department or issue or otherwise as per your existing organizational structure. As LACHS is an ‘off the shelf’ solution, this Phase of the project can be completed as quickly as your business needs dictate. However, should you need support with your organizational or data structures, JCAD can offer support in creating a spreadsheet to support the data migration process.
2. Database Prototype Delivery
A prototype database is developed for review, testing and approval.
3. Definitive Database Delivery
A definitive database is delivered for implementation into your organization.
4. Training
Full training will be provided on the use, available functionality and framework of the database within your organization at a time and date that suit your needs.
5. Go Live & Support
Once you are comfortable with the system, you will be able to start using as part of your daily business activities. JCAD provide comprehensive ongoing support through a hotline, User Group meetings and regular communications.

 

Timescales
Depending on the needs of your business, JCAD LACHS can be implemented in as little as 6 weeks. Depending on the complexities involved, the integration of additional modules will add additional time to the implementation process.

 

Consultation is available throughout the duration of the project should any additional modules be required for integration into your Claims Handling system.

 

I’m interested, what do I do next?

Call us on 01730 712020 to discuss your requirements, request a brochure, book a demo or get a quote.