News
New Clients and Upgrades
November 2008
We are pleased to announce a new claims handling client, Sodexo.
Sodexo in the UK and Ireland, has over 48,000 people providing services to 2,300 client locations across all market sectors.
Their activities include:
Food Services - catering and hospitality services within a broad range of market sectors.
Facilities Management - responsible for soft and hard services, including buildings, technical and grounds.
Service Vouchers & Cards - card and voucher based solutions including childcare vouchers, multi-retailer gift vouchers, government and public authority schemes.
JCAD LACHS V4 Upgrade orders have been received from:
Caerphilly Council
London Borough of Haringey
London Borough of Merton
NEWSLETTER: SUMMER 2008
- JCAD Customer Survey
- New JCAD customers and upgrades
- Version 4 details - Health & Safety & LACHSWeb
- 2008 ALARM Awards
ALARM Conference 2008 - Hilton NEC 31st June to 2nd July
June 2008

JCAD will be attending the ALARM Conferance as usual this year and we look forward to seeing many of our clients and prospects there. We'll be on stand 4 so come along to see new software releases or just for a chat.
LACHS User Group
June 2008
Thanks to our hosts at Camden, Newport and Sheffield for providing such great venues for the recent User Group Meetings. Thanks also to all those clients that attended, everyone one of which gave us positive feedback.
For those of you who were unable to attend we do have a document that details all the new features and functions within LACHS Version 4. Should you like a copy of this or perhaps you wish to discuss costs then please get in contact.
New Clients and Upgrades
June 2008
JCAD are delighted to announce that we have been awarded the contract for the provision of a Risk Management System to an organisation based in Europe.
JCAD are working in informal partnership with Gallagher Bassett who are providing Risk management consultancy to this organisation as they start to roll out their risk framework over the next few years. JCAD RISK will be the medium by which this framework will be distributed and where risks will be captured, monitored and reviewed.
NEWSLETTER: SPRING 2008
- JCAD LACHS User Group Meetings in June
- New JCAD customers and upgrades
- Case studies required
- Version 2 of RISK now available for download in user area
New Clients and Upgrades
January 2008
JCAD LACHS Upgrade orders have been received from:
Tewksbury DC
Lewes DC
St Edmundsbury DC
Wokingham DC
New JCAD RISKWeb clients include:
Carmarthenshire County Council
Bedfordshire County Council
New JCAD RISK clients include:
The Home Group
Hertfordshire County Council (Corporate system)
Bedfordshire County Council
New JCAD LACHS clients include:
London Borough of Merton
Bedfordshire County Council
Happy New Year!!!
January 2008
Have a great 2008 from all the staff at JCAD!!!
NEWSLETTER: WINTER 2007
- JCAD complete office move
- New JCAD customers and upgrades
- JCAD will be at CIR GLOBAL RISKS conference on the 14th Nov
- Case studies required
JCAD sponsor IRM Award
JCAD were delighted to be able to sponsor the IRM Public Sector Award for 2007. This was won by Lynette Plant from JobCentre Plus (seen below) and we wish her continued success in her studies.

New Clients and Upgrades
August 2007
JCAD are pleased to announce that the Shetland Isles have awarded their Claims and Risk Management contract to ourselves. We have worked with the authority over many months to get to this stage and we look forward to an exciting and productive partnership.
NEWSLETTER: SUMMER 2007
- New JCAD customers and upgrades
- Croydon win 'Strategic Risk Management Award'
- Case studies required
ALARM 2007 - CARDIFF

2nd, 3rd July 2007
The Cardiff City Hall
We are looking forward to meeting new contacts and many of our clients at the 15th ALARM Annual Conference.
We will be providing demonstrations of our claims management system
JCAD LACHS and our risk management system JCAD RISK as well as being on hand to answer any queries that you may have about our products.
Please come and meet us on our stand (Stand 35) in the exhibition area.
JCADRISK User Group Meeting - 22nd June 2007
May 2007
We last ran a RISK User Group meeting back in April 2006. Appreciative of the fact that this was very popular and useful we are running another on the 22nd June.
Malcolm Davies from The London Borough of Croydon has very kindly offered to host this event again and we would hope to be able to supply a fomal agenda 2 to 3 weeks prior to the event.
We look forward to seeing you there.
JCADRISK Version Release 1.9
April 2007
The latest version of JCADRISK is now available for download at the usual place in the user area.
This release has a number of exciting new features including;
- A rewrite of user permissions so that it is simpler for Administrators to implement and maintain Business Unit/Project access.
- Several enhancements have been made to the Diary/Letters facility within the Web Interface.
- Administrators now have the ability to turn off/on Email notifications for individual user accounts
If you have further questions regarding this release or problems downloading please get in contact.
ISO Accredition Audit by Lloyds Register Quality Assurance
April 2007 
We have now completed our latest ISO 9001:2000 certification audited by a Lloyds Register Quality Assurance representative
We are pleased to say that we again we have demonstrated an efficient management system of compliance.
the "...t
that delivers consistent and very high
levels of customer satisfaction
"
JCAD LACHS Version Release 3.83
March 2007
The latest release of JCAD LACHS is now available for download.
Please contact customer support on 01252-783048 or email support@jcad.co.uk for further details of how to obtain this release.
NEWSLETTER: SPRING 2007
- New JCAD RISK customers
- Special offers for March on all JCAD LACHS Modules
- Case studies required
___________________________________________
New Clients and Upgrades
February 2007
JCAD LACHS Upgrade orders have been received from:
Edinburgh City Council
Cambridge City Council
South Somerset Council
Reigate & Banstead BC
Wyre Forest DC
Braintree DC
New JCAD RISK clients include:
NHS Borders
Greater Manchester Passenger Transport Executive
LB of Waltham Forest
RB of Kensington & Chelsea
Blaby DC
___________________________________________
Recruitment - Welcoming a new member of the team
February 2007
We are pleased to announce the appointment of Phil Walden as Sales and Marketing Manager. Phil brings much experience of the IT marketplace and will help JCAD continue it's evolution, whilst maintaining our commitment to customer service.
___________________________________________
Happy New Year!!!
1st January 2007
We would like to wish all of our clients a very Happy New Year.
We hope you're all safe and sound today after celebrations last night/this morning! Best wishes for a Happy, Healthy, and Prosperous year in 2007.
2007 should also be an exciting year for us here at JCAD. We've will be issuing a major new release of JCAD LACHS and a new release for JCAD RISK and JCAD RISKweb will be made available in the coming months.
New Clients and Upgrades
November 2006
JCAD LACHS Installations have taken place at:
Fife Council
Dacorum Borough Council
Bury Metropolitan Borough Council
Sheffield City Council
Vale of Glamorgan Council
JCAD LACHS Upgrade orders have been received from:
Runnymede Borough Council
South Somerset Council
Neath & Port Talbot Council
The City of Edinburgh Council
Cambridge City Council

LGC Risk Mangement Conference
Cavendish Conference Centre, London W1
21 November 2006
We will be exhibiting at the LGC Risk Management Conference on the 21nd November 2006 in London.
please visit www.lgc-risk.co.uk for more information
Recruitment - Welcoming a new member of the team
November 2006
We are pleased to announce that we have a new member of the JCAD development team. Simon Pearson joined us this month to assist in the continuing developments of our products. We are sure that you will all come to know him over the coming months.
JCAD LACHS Version Release 3.82
November 2006
The latest release of JCAD LACHS is now available for download.
Please contact customer support on 01252-783048 or email support@jcad.co.uk for further details of how to obtain this release.

Civil Protection 2006
Building Resilience Through Communication and Co-operation
2 November 2006
JCAD will be the only exhibitor of Risk Management Software Solutions at this years event in London on the 2 November 2006.
This provides an excellent opportunity for Risk Managers to expand their knowledge in Risk Management, Business Continuity and Emergency Planning.
We will be demonstrating our latest release of JCAD RISK.
Please come and meet us on our stand (Stand 9) in the exhibition area.
For further information visit their web-site at Civil Protection 2006.
ALARM South-East
Bewitched, Bothered and Bewildered - 1st and 2nd November
We have kindly be asked to host a workshop at this event.
We will be presenting "Use of Electronic Risk Registers" on the 1st November at 12:20 p.m.
Looking forward to seeing you there.
http://www.sealarmconference.co.uk/
The Annual Scottish ALARM Conference

22nd, 23rd & 24th October 2006
The University Of Stirling
We are looking forward to meeting new contacts and many of our clients at the Scottish ALARM Annual Conference.
We will be at our on the exhibition floor but this year you will notice that we have our new image and logo to attract you to our stand.
We will be providing demonstrations of our claims management system
JCAD LACHS and our risk management system JCAD RISK as well as being on hand to answer any queries that you may have about our products.
Please come and meet us on our stand in the exhibition area.
For further information visit the ALARM web-site at ALARM Conference
National Fraud Initiative changes their file specifications
October 2006
The National Fraud Initiative has added a new field "Date Paid" as a requirement for their new data specifications.
We have released a new procedure that conforms to the new specification as outlined in the National Fraud initiative 2006/7 Handbook: Local Government.
This update is available NOW!.
Please contact our support desk for further information.
Productive JCAD User Group Meetings
September 2006
We would like to thank all those users who were able to attend our User Group Meetings held this month in London, Newcastle and Cardiff.
We were able to see over 60% of our clients and meet over 120 of our users over the three days and this gave us the opportunity to show you what we were planning over the next year or so and to get some constructive feedback.
The overall response from the attendees was very positive and we would like once again to take this opportunity to thank the hosts who provided excellent facilities for each of the meetings.
Gavin takes 9th place in the Marathon of Britain
September 2006
After 6 days and 175 miles of running Gavin took 9th place in the MOB out of 36 finishers.
Gavin Reynolds prepares for the Marathon of Britain
September 2006
This weekend sees the start of the 4th Marathon of Britain in Great Malvern. 52 runners are covering 175 miles in six days across Britain carrying everything they need for the week.
After months of preparation Gavin will now embark on this challenge of a lifetime. You can follow the race live at www.marathonofbritain.com/live from sunday.
There will also be news bulletins on ITV local news stations during the week and in the Press.
And just to top it off Gavin will be completing the Nottingham marathon on Sunday 10 September with other MOB runners in order to take the total distance run in one week to 201 miles.
GOOD LUCK FROM ALL AT JCAD...
Mark Nicolson, ALARM Risk Manager of the Year 2006
July 2006
JCAD would like to congratulate Mark Nicholson, Risk and Insurance Manager of London Borough of Lambeth, on his ALARM award of Risk Manager of the Year 2006.
London Borough of Lambeth have used JCAD RISK since December 2004 and JCAD LACHS since March 1997.
New Upgrades
August 2006
JCAD LACHS has now been installed at:
Plymouth City Council
User Group Meeting Announcement
July 2006
We will be JCAD are pleased to announce three User Group Meetings in September of this year.
We are extremely grateful to three of our clients: Richard Williams, Corporation of London; Joanne Walters, Newcastle City Council and Steve Thomas, Cardiff County Council who have offered to host these meetings.
This year we are publishing the three dates to all our clients; clearly location will play the major role in determining which you individually choose, but if the closest is not possible then other venues are available.
However, there are finite numbers possible in all locations so the sooner you let us know your requirement then the sooner we can confirm a place for you.
There should be no need to limit attendance to just yourself, your key staff will also be welcome.
The locations and dates are:
Corporation of London: 14/9/06
Newcastle City Council: 21/9/06
Cardiff County Council: 27/9/06
The meetings will run from 10:30 am (10:00 am coffee) to 15:30 pm with a break for lunch.
We will be sending out a detailed agenda and joining instructions during August.
ISO Accredition Retained after Lloyds Register Quality Assurance Audit
July 2006 
Three years after having received ISO 9001:2000 certification Lloyds Register Quality Assurance carried out a full audit of our working practices and procedures.
We are pleased to say that we have been recommended for re-certification after a very successful audit.
the "...the client continues to implement an effective management
system that is compliant with the requirements of
ISO 9001:2000 and TickIT Issue 5..."
John completed 'The TigerPuss Challenge'
July 2006
As some of you may know our Chief Executive, John Crawford, was set to cycle Mont Ventoux, the toughest climb in the world to raise money for the Everyman's vital Tiger/Pussycat Prostate Cancer Test.
On the 16th June 2006, they all successfully completed the climb having puffed, panted, sweated and toiled to get there.
So far donations have raised £17,200.10 and we would like to thank all those who have contributed to the cause.
Many thanks to you all.
How You Can Help
Donate what you can to help the cause. There are several ways you can sponsor the team:
On-line: www.tigerpuss.org
By Phone: 020 7153 5435
The 14th Annual ALARM Conference

26th, 27th & 28th June 2006
The University Of Manchester
We are looking forward to meeting new contacts and many of our clients at the 14th ALARM Annual Conference.
We will be at our usual place on the exhibition floor but this year you will notice that we have our new image and logo to attract you to our stand.
We will be providing demonstrations of our claims management system
JCAD LACHS and our risk management system JCAD RISK as well as being on hand to answer any queries that you may have about our products.
Please come and meet us on our stand (Stand 17) in the exhibition area.
For futher information visit the ALARM web-site at ALARM Conference

AIRMIC Conference - June 13th - 14th 2006
asdfThe Bournemouth Conference Center
We will again be exhibiting this year at the Annual Conference for The Association of Insurance and Risk Managers.
This provides an excellent opportunity for Risk Managers to expand their knowledge in Risk Management, Business Continuity and Insurance issues.
We will be demonstrating our latest releases of both JCAD RISK and JCAD LACHS over the two days.
Please come and meet us on our stand (Stand 14) in the exhibition area.
For further information visit their web-site at AIRMIC Conference
New Clients and Upgrades
May 2006
JCAD LACHS orders have been received from:
London Borough of Barking and Dagenham
The TigerPuss Challenge - 16th June 2006
May 2006
As some of you may know our Chief Executive, John Crawford, is set to cycle Mont Ventoux, the toughest climb in the world to raise £200k to fund Everyman's vital Tiger/Pussycat Prostate Cancer Test.
On the 16th June 2006, twelve men and one girl plan to cycle up Mont Ventoux, a 6,000 ft mountain near Avignon and one of the highest mountain stages of the Tour de France.
How You Can Help
Donate what you can to help the cause. There are several ways you can sponsor the team:
On-line: www.tigerpuss.org
By Phone: 020 7153 5435
New Clients and Upgrades
April 2006
JCAD LACHS Upgrade orders have been received from:
London Borough of Hounslow Council
JCAD LACHS orders have been received from:
London Borough of Redbridge
JCAD RISK User Group Meeting
21 April 2006
Croydon Council is hosting the JCAD RISK UGM. There are 25 delegates attending a number of whom will be presenting their own experiences with embedding Risk Management into the Authority and how JCAD RISK has made their task easier.
We will also be demonstrating the imminent release of the new versions of
JCAD RISK and JCAD RISKweb and providing a Tips and Tricks session for the more advanced aspects of the applications.
New Clients and Upgrades
March 2006
JCAD LACHS orders have been received from:
London Borough of Camden Council
Vale of Glamorgan Council
Blaenau Gwent Country Borough Council
Gavin Reynolds takes first place in MOBLite Ultra-Marathon
March 2006
Congratulations must go to Gavin for taking first place in this grueling event. Gavin completed the first marathon on the Saturday with an overall lead of 19 minutes. Starting at first light on the Sunday he completed the second marathon taking first place by 13 minutes giving him the overall lead of 32 minutes over the other competitors.
JCAD RISK deployed over the Internet
March 2006
One of our JCAD RISK users has successfully deployed the Web version over the internet making the data available to external bodies like schools.
New Clients and Upgrades
February 2006
JCAD LACHS Upgrade orders have been received from:
London Borough of Richmond Council
Essex County Council
London Borough of Hounslow Council
JCAD RISK installations and orders have recently been received from:
London Borough of Lambeth (Intranet Version)
Luton Council
Suffolk County Council
Gavin Reynolds Completes his first Ultra-Marathon
February 2006
Not content with completing four previous marathons Gavin Reynolds has now moved into the ultra-marathon arena!
Completing a 45 mile race from Tring to Maida Vale in London in 7.5 hours Gavin has begun his training for the 'Marathon of Britain' in September which consists of running 175 miles over 6 days.
Next month he will be taking on the challenge of running two marathons over two days over a weekend in March.
LGC Conference
February 2006
Come and see us at the LGC Conference at Cavendish Square in London on the 9th February.
We will be demonstrating our new releases of both the JCAD LACHS and
JCAD RISK products
New Clients and Upgrades
January 2006
LACHS 2000 Upgrade orders have been received from:
Cardiff Council
Merthyr Tydfil Council
Epsom and Ewell Council
Plymouth Council
Essex County Council
Bath and North East Somerset Council
RISK 2003 orders have recently been received from:
London Borough of Southwark
Fife Council (Intranet Version)
London Borough of Newham (Intranet Version)
Isle of Wight Council (Intranet Version)
JCAD LACHS (formally LACHS 2000) Released
19th January 2006
JCAD LACHS Version 3.8 has been released.
Enhancements include: -
Claims Scanner - Anti-Fraud Detection features
- Dynamically analyze the claims database during data-entry to help identify suspect claims
Claim Representatives
- Record additional representives against the claims records. Witnesses, police officers, claims experts etc.
- This information can then be used for identifying possible suspect claims
LLPG Gazetteer Integration
- Link to your LLPG gazetteer for address information to save on data-entry, enforce data accuracy and provide detailed addressing information to your GIS applications
Enhanced Property Register Module
- Record all the intra-year movements on your property register
- Store a history of all changes in leaseholder, revaluations and disposals
- Automatically calculate pro-rata premium and refund figures
- Print out Adjustment Schedule reports
Happy New Year!!!
January 2006
We would like to wish all our clients a very Happy New Year for 2006.
RISK 2003 Version 1.70 Released
December 2005
The update version of the Intranet (Web Browser) version is now RELEASED.
Enhancements to both the intranet and windows client versions include the ability to change fields names throughout the application.
Additionally a recent CPA 2005 requirement has been added - control measure resource requirements.
Two new client orders have been received from Fife Council and Metropolitan Housing Trust.
LACHS 2000 Detailed EDI Procedures for Zurich Municipal
October 2005 The procedures have been enhanced to enable detailed liability payment information for be brought over into LACHS 2000 from files on the Zurich Municipal web site.
Clients using this facility include Newcastle City Council, North Lincolnshire Council and London Borough of Croydon.
RISK 2003
October 2005
The update version of the Intranet (Web browser) version will be released in November.
Enhancements to both the intranet and client-server versions include the ability to change field names throughout the application.
Additionally a recent CPA 2005 requirement has been added – control measure resource requirements.
Two new client orders have been received from Fife Council and Metropolitan Housing Trust bringing the number of RISK 2003 clients to 21.
LACHS 2000 New Clients and Upgrades from LACHS for Windows
October 2005 LACHS 2000 has recently been installed at:
Luton Council
Welwyn Hatfield District Council
East Devon District Council
Rotherham Metropolitan Borough Council
Kirklees Metropolitan Borough Council.
Orders have recently been received from:
Leeds Metropolitan Borough Council
Sheffield City Council
Telford and Wrekin Council
Dudley Metropolitan Borough Council
Bury Metropolitan Borough Council
Dacorum District Council
South Tyneside Council
Fife Council
Sheffield City Council
All the above clients will be migrated from the Aon Omega system except Sheffield who will be migrated from the Zurich Municipal QLAS system.
Existing clients who have recently upgraded to LACHS 2000 include Portsmouth City Council, South Gloucestershire Council, Devon County Council and South Bedfordshire District Council.
RISK 2003
August 2005 The MS SQL Server version of RISK 2003 has now been released an is being trialled at one of our client sites.
Recruitment
We are pleased to announce that we have a new member of the JCAD development team. Catherine Wilkins, with more than 10 years IT experience, joined us this month to assist in the continuing developments of our products. We are sure that you will all come to know her over the coming months.
RISK 2003
May 2005 The read only intranet (web Brower) version is now released and installed at the London Borough of Newham, Isle of Wight Council and West Lothian Council.
Risk 2003 is now installed at Scottish Borders Council and the London Borough of Bexley.
LACHS 2000 Leaseholder Module
May 2005 The Asset Register has been enhanced to provide the functionality for recording information on leaseholder (Sold Flats and Commercial Properties). This will calculate and record a history of all pro-rata premiums, refund amounts and record all new properties, revaluation and disposals of properties during the policy year.
Risk 2003 User Group Meeting
April 29, 2005 We recently held a User Group Meeting in the south with a few Risk 2003 users - The main purpose of the meeting was to share thoughts and ideas on the best ways to implement the system throughout an organisation. We also wanted to review our future developments to help users get the most out of Risk 2003.
The main topics covered included:
Implementing Risk Management
Risk 2003 Benchmarking
Business Continuity Planning and Emergency Planning
Risk 2003 Intranet Version
Risk 2003 Future Developments
Risk 2003 Intranet Version
January 01, 2005
Development of the first version of the Risk 2003 Intranet system is almost complete. The 'Read Only' system will allow users throughout an organisation to view their risks and associated control measures, and will also display any overdue or future reviews assigned to them. This is due to be installed at test sites during February 2005.
The second phase of the Intranet system, which will allow users to insert and update risk/control measure details, is planned for the 4nd quarter of 2005.
Risk 2003 installations
November 01, 2004
Over the past few months we have had a lot of interest in the Risk 2003 system from a number of organisations. We now have nearly 15 clients using Risk 2003, and the latest clients to choose the system have included Lambeth London Borough Council, Islington London Borough Council and Chester-le-Street District Council.
New orders recently include Derwentside District Council, Luton Borough Council and Bexley London Borough Council.
Risk 2003 User Group Meeting
October 22, 2004
Our first Risk 2003 User Group Meeting was held at The Royal Borough of Kensington & Chelsea on Friday 22nd October. The meeting was a great success and helped us focus our attentions on what would benefit the system in terms of development, and it also gave everyone the opportunity to share their own thoughts and experiences in the Risk Management process.
The attendees were:
The Royal Borough of Kensington & Chelsea (Chris Robbins, Jenny Lucas)
Isle of Wight Council (Chris Bentley, Dominic Kirby)
Braintree District Council (Martin Levy)
London Borough of Newham (Neil Edwards)
Windsor & Maidenhead RBC (Steve Mappley)
Luton Borough Council (Angela Claridge)
Leicester City Council (Nish Padhiar)
JC Applications Development (John Crawford, Gavin Reynolds)
The next Risk 2003 User Group Meeting is provisionally planned for March 2005.
Minutes from the meeting are available on request.
Recent LACHS 2000 installations
January 01, 2005
LACHS 2000 has now been installed at over 60 client sites, with new orders coming in on a regular basis.
New clients have included:
Luton Borough Council
Rotherham Metropolitan Borough Council
Staffordshire Fire & Rescue Service
Derwentside District Council
The Corporation of London
Croydon London Borough Council
Bridgend County Borough Council
Warrington Borough Council
Charter Housing Association
Rochdale Metropolitan Borough Council
Existing clients have also been migrating to LACHS 2000, these include:
Hackney London Borough Council
Waverley Borough Council
Chester-le-Street District Council
Redcar & Cleveland Borough Council
Sutton London Borough Council
Stockport Metropolitan Borough Council
Bromley London Borough Council
Gwynedd Council
Derby City Council
Mole Valley District Council
Powys County Council
Reading Borough Council
Haringey London Borough Council
Derby City Council
Northamptonshire Police Authority
East Sussex County Council
Brent London Borough Council
Canterbury City Council
ISO 9001:2000 certification
May 01, 2004
JCAD is continually striving to improve its business process and to provide quality services to its clients. We are delighted to announce that we received ISO 9001:2000 certification on 22nd July 2003.
The Quality Management System Standards achieved were:
BS EN ISO 9001:2000
EN ISO 9001:2000
ISO 9001:2000
The TickIT Guide Issue 5
The Quality Management System is applicable to:
The development, installation, training, support and maintenance of database software for commercial and primariliy the public authorities sector, particularly in the areas of Claims Handling and Risk Management, and all in accordance with the ISO 9001:2000 Standard and TickIT Release 5.
Risk Register & Profiling System - RISK 2003
May 01, 2004
RISK 2003, launched in Autumn last year is proving to be very successful with already 13 clients installed or due to be installed very soon.
London Borough of Newham
Royal Borough of Kensington & Chelsea
Royal Borough of Windsor & Maidenhead
West Lothian Council
Basildon District Council
Braintree District Council
Carmarthenshire County Council
Powys County Council
Derwentside District Council
Isle of Wight Council
Leicester City Council
Thanet DC
» More info |