LACHSweb

Claims submission by internal and external stakeholders substantially reduces the workload of the central claims department and speeds up the claims handling process. Moreover, providing stakeholders with claim status information and reporting facilities will reduce the amount of time that the central insurance department spends responding to data and report requests. The system therefore provides a self service approach to claims enquiry resulting in the end user being more connected to the insurance claim process.

● Reduced data entry for claims department (no double entry)
● Secure access
● Ensures completeness and immediacy of data capture
● Allows self service of claim enquiry
● Accessible to both internal and external stakeholders

NEW RELEASE - September 2011

JCAD can announce that a new release of LACHSweb is available. For existing users this will be an upgrade.

JCAD have responded to the views of users and have provided a range of new features that make the use of the application simpler whilst also improving the security of data over the web.

NEW USER FEATURES

Customisable help text

Multiple forms to capture any type or class of incident

Customisable validation and mandatory fields

Multi line text boxes

Themed pages – look and feel of site can be altered

Specific reports can now be deployed on line for self service analysis

Email acknowledgements to the submitter and the insurance department

SECURITY ENHANCEMENTS

Integration with virus scanning software

File Uploads

CAPTCHA facility

Account lock-out facility

Full security policy/auditing

Forgotten password facility